Legal & Compliance
Terms of Service
Last updated: May 2026
Please read these Terms of Service carefully before using TradingMatrix. These terms govern your access to and use of our platform, services, and features.
1. Acceptance of Terms
- By accessing or using TradingMatrix, you agree to be bound by these Terms of Service.
- If you do not agree, you must not use the platform.
- These terms apply to all users: buyers, sellers, directory listers, and event hosts.
2. Account Registration
- You must be 18 years or older to create an account.
- You are responsible for maintaining the confidentiality of your account credentials.
- You must provide accurate and complete information during registration.
- Accounts found with false information may be suspended or permanently banned.
3. Platform Use
- TradingMatrix is a B2B/B2C sourcing and networking platform.
- Users may not use the platform for illegal, fraudulent, or harmful activities.
- Scraping, automated access, or reverse-engineering the platform is prohibited.
- You may not post false, misleading, or defamatory content about businesses or products.
- Spam, unsolicited messages, and mass contact of other users is prohibited.
4. Directory Listings
- Business listings must be accurate and represent real, operating businesses.
- TradingMatrix reserves the right to approve, reject, or remove any listing.
- Verified badges are issued after document verification and may be revoked.
- Listing owners are responsible for keeping information current and accurate.
5. Payments & Transactions
- All payments are processed securely by nas.io.
- TradingMatrix does not store payment card details.
- Prices are subject to change. Confirmed orders are binding at the agreed price.
- Disputes must be raised within 7 days of transaction.
6. Intellectual Property
- The TradingMatrix name, logo, and platform content are our intellectual property.
- Users retain ownership of content they upload (product images, business descriptions).
- By uploading content, you grant TradingMatrix a non-exclusive license to display it on the platform.
7. Limitation of Liability
- TradingMatrix is a platform connecting buyers and sellers. We are not a party to transactions between users.
- We do not guarantee the quality, safety, or legality of listed products.
- Our maximum liability is limited to the fees paid by you in the 3 months preceding a claim.
8. Termination
- We reserve the right to suspend or terminate accounts that violate these terms.
- You may terminate your account at any time by contacting hello@tradingmatrix.org.
- Active orders must be resolved before account closure.
9. Governing Law
- These terms are governed by the laws of India.
- Disputes will be subject to the exclusive jurisdiction of courts in India.
10. Contact
- Email: hello@tradingmatrix.org
- Phone: +91 98765 43210 (Mon–Sat, 9am–6pm IST)
